To ensure that no problems creep into your IT infra­structure, you should monitor it. But what do you need to pay attention to? The monitoring system from IT-Kompass helps you with this important task and informs you as soon as issues arise.

Act now!

Compliance has informed you that a fully compre­hensive IT monitoring system must be established to ensure necessary trans­parency 24/7.

Health and Keep Alive
An animated hourglass
from 4 € per month
  • Discover optimi­zation potential within the network and devices
  • Proactive detection of potential failures – before failure occurs
  • Make informed decisions about changes to the network based on advice and recommen­dations
  • Save money and headaches and save yourself headaches across all of the above points
from 4 € per month

Read on for more detailed information, but don't wait too long. Time is of the essence.

IT monitoring - for sustainable success

The smooth functioning of your IT infra­structure is of utmost importance for your workflow. If software fails or hardware goes down , your work slows down – or worse: you can’t work at all. To avoid outages as much as possible, IT-Kompass can both oversee your system and perform network monitoring. That way, problems are noticed quickly and can be addressed before disruptions occur.

What does IT management via monitoring include?

IT monitoring covers the complete infra­structure. Both the hardware and the software are monitored by our experts. Depending on which products you choose, the focus may shift. In principle, however, you can have the following elements monitored by IT-Kompass.

Hardware icon

Hardware Processor, memory, and hard drives are the essential components of PCs, laptops and servers. Therefore, these are also naturally part of any IT monitoring offer.

Network icon

Network Monitoring the software and hardware responsible for network connections is important so that your systems can also communicate with each other and with the outside world.

Software icon

Software The IT-Kompass experts also keep standard appli­cations up to date for you. With the backend option, we also monitor the operating system - both for Windows and systems based on RedHat/CentOS.

Want a free consultation with an expert? Arrange a web appointment.

IT Monitoring & Management Services

In addition to monitoring, you'll find other services with Health & Keep Alive . Note that not all services are provided for all levels.

IT-Kompass Logo
Consul­tation advice on equipment purchases and useful software
Patch management keep standard software always up to date
IT-Kompass Logo
Inventory all your hardware at a glance
Provi­sioning many hardware and software solutions can be obtained directly through IT-Kompass

The  Patch Management from IT-Kompass can also be booked separately if you still want to do without complete IT monitoring for the time being. In addition to Health & Keep Alive, we recommend the  Antivirus - service. With this, you can ensure that your sensitive data and workflows are not compromised by malware. For acute problems,  Helpdesk with Remote Support from IT-Kompass is also there for you - whenever you need quick assistance with IT problems.

How does IT monitoring work?

To enable our experts to monitor your systems, IT-Kompass provides you with the appropriate software. These system and network monitoring tools deliver important data to our experts – and only the data that is needed for monitoring. The transfer takes place securely at all times. You simply install the software – or have this done by IT-Kompass upon request.

A man's hands are typing on a notebook keyboard. In front of him, glowing icons float in the air. These represent various aspects of the IT infrastructure.
Early detection of potential problems and anomalies is ongoing.

Three Options for Your IT Monitoring

Employees sit in rows in front of computers, i.e. endpoints, in a seminar room.

Endpoint

The right solution for every company: With endpoint monitoring, we monitor your company's PCs and laptops. We place particular focus on the hardware. This also includes the network card as well as the connections of the computers to each other and to the internet.

A man at a desk looks at two screens showing complex settings in lines of code.

Backend

Companies that operate their own server infra­structure will find good solutions in the backend category. In server IT monitoring, we monitor not only the hardware but also the installed operating system – whether it is Windows or you are using an operating system based on RedHat/CentOS.

The drawing of a network represents a central node with smaller networks distributed around it and all connected with luminous cables.

Network

If you are primarily concerned with a functioning connection – between individual devices, but also to the Internet – network monitoring is the right choice. Here, in addition to the hardware in your company, network components such as routers or firewalls are also checked. Information on connection bandwidth can also be included here.

Service levels for monitoring

Different service levels are available depending on your needs and require­ments.

Smart In the basic segment, you get all the important IT monitoring aspects. Your system is thus well looked after. Patches are also installed regularly so that the software on your devices is always up to date.
Advanced Advanced packages include additional features that give you an even better overview of your system. Most importantly, these offerings also provide you with regular consul­tations with IT-Kompass experts.
Premium The Premium offer is particu­larly interesting if you routinely make many changes and therefore need regular coordi­nation with experts. Here you get the complete package for monitoring and consulting.

The perfect option for your require­ments

... for endpoints
Endpoint Smart

Hardware monitoring

incl. inventory report

  • critical drivers: quarterly
  • non-critical patches: quarterly
  • critical patches: 2-weekly
Endpoint Advanced

Hardware monitoring

incl. inventory report

incl. one-hour consul­tation per quarter

  • critical drivers: monthly
  • non-critical patches: monthly
  • critical patches: weekly
Endpoint Premium

Hardware monitoring

incl. inventory report

incl. one-hour consul­tation per month

  • critical drivers: weekly
  • non-critical patches: weekly
  • critical patches: 2-daily
Monitoring for endpoints
from 6.00 € per month
/ device
... for backends
Backend Smart

Hardware monitoring

Operating system monitoring

  • critical drivers: quarterly
  • non-critical patches: quarterly
  • critical patches: 2-weekly
Backend Advanced

Hardware monitoring

Operating system monitoring

incl. inventory report

incl. one-hour consul­tation per quarter

  • critical drivers: monthly
  • non-critical patches: monthly
  • critical patches: weekly
Backend Premium

Hardware monitoring

Operating system monitoring

incl. inventory report

incl. one-hour consul­tation per month

  • critical drivers: weekly
  • non-critical patches: weekly
  • critical patches: 2-daily
Monitoring for backends
from 10.00 € per month
... for networks
Network Smart

Hardware monitoring

Monitoring of network components

  • non-critical patches: quarterly
  • critical patches: 2-weekly
Network Advanced

Hardware monitoring

Monitoring of network components & network services

incl. one-hour consul­tation per quarter

  • non-critical patches: monthly
  • critical patches: weekly
Network Premium

Hardware monitoring

Monitoring of network components & network services

Measurement of bandwidth

incl. inventory report

incl. one-hour consul­tation per month

  • non-critical patches: monthly
  • critical patches: weekly
Monitoring for networks
from 4.00 € per month
Your request

If you are interested in IT Monitoring or any other topics, just send us a request.

Or contact us by phone:
Monday through Friday 8:00 am – 5:00 pm
Telephone: +49-7162-14505-80

Our sales team is here for all your IT concerns and is happy to answer any questions you may have.
I’m glad to answer any questions and will be in touch.
Maximilian Richardson Head of Sales
* Required field
IT-Kompass company logo